RETURNS
We only accept returns for items that are damaged in transit. If an item arrives damaged, you must notify us immediately so that we can start the refund process. To be eligible for a return, your item must be unused and must be returned in the original packaging.
Once we receive the item back, a refund shall then be granted provided the inspection agrees with the complaint. We will notify you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will be applied to your original method of payment.
Please take a moment to find a tape measure to give yourself an accurate idea of the size of the item you are ordering. All items in our shop have specific measurements attached to them. At times items may appear smaller than what you thought once you see it in person. Getting an accurate idea of the actual size will help determine if the item you are interested in is suitable for your needs. Unfortunately, we cannot offer refunds due to the item being a different size than the customer imagined.
Shipping
To return your product, you should mail your product to: Stitched Chic, 26 Pelletier Drive , Enfield , ME, 04493, United States.
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FAQs
Commonly asked questions:
Question: Do you have more of a particular fabric for sale?
Maybe. Please send us a message if you would like to order more than the maximum quantity on Etsy and we will get back to you right away to let you know if a custom listing is possible.
Question: Can I order multiple yards?
Yes. If you order more than 1 unit, we will cut your fabric continuously as 1 big piece. To get more than 1 yard, simply increase the quantity.
Do you ship outside the US?
At this time we are only shipping in the US. Please feel free to check back periodically as this may change due to demand.
Question: Where are your materials stored?
All materials are stored in our private studio in a clean and smoke free environment.
Samples:
While we do our best to ensure our photographs and images accurately represent the color of our fabrics, color perception may vary from screen to screen. If color-matching is important, please contact us for swatch and we would be happy to assist you.
Additional Insurance:
Lost packages are very rare. All Domestic US Priority Mail packages are automatically insured for a value of up to $50. You can purchase additional insurance for if you prefer. This must be purchased prior to completing your order. Please send us a message if this is something you are interested in and we can arrange this.
Sizing details:
Please note that all measurements are approximate and includes the salvage.
Yard = 36 inches x 44 inches
Half Yard = 18 inches x 44 inches
Quarter Yard = 9 inches x 44 inches
Fat Quarter= 18 inches x 21 inches
All fabric is cut straight from the bolt according to the way the fabric is folded on the bolt from the manufacturer. This is not always symmetrical to the design. We recommend ordering slightly more than your project calls for to allow for fussy cuts if needed for a particular pattern.
