RETURNS
In regards to the sizing of our handmade items, please take a moment to find a tape measure to give yourself an accurate idea of the size of the item you are ordering. All items in our shop have specific measurements attached to them. Getting an accurate idea of the actual size will help determine if the item you are interested in is suitable for your needs. I will accept returns on new and unused items, but it is the buyer’s responsibility to pay return shipping and to ensure the item is returned in new condition. Once the item is received I will refund the original purchase price minus shipping. Please contact me within 24 hours of receipt of the package if you would like to start a return.
Shipping
To return your product, you should mail your product to: Stitched Chic, 26 Pelletier Drive , Enfield , ME, 04493, United States.
You will be responsible for paying for your own shipping costs for returning your item.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FAQs
Commonly asked questions:
Do you ship outside the US?
At this time we are only shipping in the US. Please feel free to check back periodically as this may change due to demand.
Question: Where are your materials stored?
All materials are stored in our private studio in a clean and smoke-free environment.
Additional Insurance:
Lost packages are very rare. All Domestic US Priority Mail packages are automatically insured for a value of up to $50. You can purchase additional insurance if you prefer. This must be purchased prior to completing your order. Please send us a message if this is something you are interested in and we can arrange this.
Who is making these products:
Each item is handmade by myself in my private in-home studio. All items are small-batch made and are one of a kind. I take great care in the storage of materials and only use the best quality supplies available.
